Module # 7Strategy Implementation and Change; Leadership in H & T

This module proposes a comprehensive strategy implementation framework and elaborates how hospitality and tourism businesses can facility your understanding the role and importance of each implementation factor and its relationship with other factors. You will explore how the strategy implementation framework can be used for a retrospective analysis of past, current, and future cases of strategy formation.
The importance of leadership in hospitality and tourism is discussed. Hence, we examine the differences between managers and leaders, and also the role of leaders in relation to strategic management. We also consider how H&T organizations can develop leaders.

Objectives

By the end of this Module, you should be able to:
1. Discuss why we need strategy implementation framework
2. Identify and group key factors in developing and implementing strategies and strategic decisions
3. Evaluate strategy formulation and implementation from a holistic perspective.
4. Discuss potential barriers and challenges in developing and implementing strategies and strategic decisions
5. Comment on strategy development, implementation and managing change in the international context.
6. Define managers and leaders
7. Define and evaluate leadership styles and Characteristics
9. Define the role of leadership in the strategic management process
10. Explain servant leadership philosophy
11. Discuss leadership and generational differences
12. Discuss why hospitality and tourism organizations may fail developing leaders
13. Offer suggestions on hospitality and tourism organizations can develop leaders
14. Discuss leadership in international context

Readings

Chapter 11 and 12 in Okumus, Altinay, Chathoth and Koseoglu (2020).
PowerPoint slides and Lectures for Chapter 11 and 12.
Maximize your Leadership Potential
Deloitte Insights: DI_Perseverance-resilient-leadership.pdf

Lectures

Strategy Implementation (14.09 min)

Lecture slides: pdf

leadership in H & T (12:40 min)

Lecture slides: pdf

Activities

Hilton President & CEO at Skift Global Forum 2019 Watch Video: Hilton President & CEO at Skift Global Forum 2019: Start at 4.22 minutes to 6.59 total Video 27.20 min •Sep 30, 2019

Leadership vs Management - Next Generation 2020

Watch Video: Leadership vs. Management - Next Generation 2020 Feb 11, 2020

The Key Differences Between Leading and Managing

Leadership and management John •Aug 15, 2013 4:23 minutes

Assignments

Chapter Study Questions,
- Due: Sunday, December 6th
Discussion Questions: Strategy Formation
- Due: Friday, December 4th

Research Paper: Leadership
- Due: Wednesday, December 6
Quiz on Principles of Management Article - Lumen
- Due: Wednesday. December 6th
Quiz Module 7
- Due: Sunday, December 6th