Contingency Issues
Module 11

The readings will cover the unanticipated interruption of the communication center’s activity and discuss what considerations are needed to minimize the effect of the loss of service.

The material will also include a discussion how systems are developed to support the sudden loss of operations of a communication system.

Objectives

After completing this module, students will be able to:

- Anticipate the types of threats that can cause significant disruption to an emergency communication system.
- Explain interoperability and its importance in emergency communications.
- Describe the inter and intra-agency resources available during systems interruption.
- Discuss the roles of local, state, and federal agencies in successful interoperability.
- Discuss the preparedness steps necessary for effective emergency communications in a disaster.

Lectures

Introduction Video

Run time: 01:37 | Transcript

Readings

Read Chapter 11, "Contingency Issues" in the textbook.

Read this article from NIST.gov: Public Safety Communications Research

Discussions

In Discussion 11 , answer the "What would you do" questions at the beginning of the chapter.

Your initial post must be at least 48 hours prior to any secondary posts.

Assignments

Read any posted announcements. After reading Chapter 11 in the textbook, answer review questions 1, 2, 6, 7, and 9 at the end of the chapter. Read and summarize the article Public Safety Communications Research from the readings list.

You can include both assignments in Assignment 11.

Complete the End-of-Course Survey.