Module 12 : Future of Emergency Services Dispatch

Future of Emergency Services Dispatch
Module 12

This module will cover the future of dispatching by discussing evolving technology, interdisciplinary collaboration, and ongoing changes related to dispatching and response.

Objectives

After completing this module, students will be able to:

- Describe how smartphones and mobile tablets have affected emergency response.
- Explain the reasons why agencies in the same jurisdiction should engage one another in a collaborative environment.
- Anticipate the future of enforcement of NIMS/ICS on agencies such as FEMA and DOH.
- Discuss NG9-1-1 and how mobile technologies have enhanced emergency dispatching.
- Discuss the role of trauma communication centers in the emergency communications system.
- Describe the types of private telemetry and the challenges associated with their implementation.

Lectures

Introduction Video

Run time: 01:38 | Transcript Download Transcript

Final Paper Video

Run time: 07:31 | Transcript Download Transcript

Readings

Read Chapter 12, "Future of Emergency Dispatch" in the textbook.

Read FEMA’s New Strategic Plan: What This Means for Federal Emergency Response Links to an external site..

Discussions

In Discussion 12 , answer the "What would you do" questions at the beginning of the chapter.

Your initial post must be at least 48 hours prior to any secondary posts.

Assignments

Read any posted announcements. After reading Chapter 12 in the textbook, answer review questions 2, 3, 5, and 6 at the end of the chapter. Read and summarize FEMA’s New Strategic Plan: What This Means for Federal Emergency Response Links to an external site..

You can include both of these assignments in Assignment 12.

Complete your final paper. Instructions on the paper and submission requirements are located in the Final Paper page.

After completing all of the course work and submitting your final paper go to the Course Conclusion page.