ProctorU Instructions

FES3753

ProctorU Faculty Instructions

Overview

ProctorU is a live online proctoring service that allows students to take exams in the comfort of their home 24 hours a day, 7 days a week. UF Online courses use proctoring for assessments worth 15% or more of the final course grade.

Technical Requirements for Using ProctorU

In order to use ProctorU, you will need a laptop or desktop computer with a Windows or Apple operating system, a high-speed internet connection (minimum download .768 Mbps, minimum upload .384 Mbps), a webcam (internal or external), a functioning microphone, a compatible browser (Google Chrome or Mozilla Firefox), and a government-issued photo ID.

ProctorU recommends that you test your equipment Links to an external site. prior to your proctoring session.

Create a ProctorU Account

You will need to create a ProctorU Account Links to an external site.. You can reset your account if you have already created an account but don’t remember your password Links to an external site..

Install the ProctorU Extension

You must download the ProctorU extension for your browser (Chrome Links to an external site. or Firefox Links to an external site.).

Check for Needed Items

Before you take an exam with ProctorU, you will need to have the following items:

  • One form of government-issued photo ID (i.e. driver’s license, passport, military ID, etc.)
  • Any materials authorized for use by your instructor (scratch paper, pencil, etc.)
  • A working webcam and microphone
  • A strong internet connection
  • A private room

For further information on how it works, what to expect, system requirements, and more, please visit Welcome to ProctorU Links to an external site..

To schedule a proctoring session with ProctorU, click on ProctorU from the course navigation menu. You may be prompted to log in to your ProctorU account.

Click Schedule New Exam. Confirm your institution, select the term and exam name, and click Find Session. Next, select the date and time that works best for you and then click Schedule/Book It.

For more information about scheduling, rescheduling, or canceling an exam, please review the Scheduling ProctorU page Links to an external site..

ATTENTION

All exam proctoring appointments should be made at least 72 hours in advance. Reservations made less than 72 hours of an exam deadline are subject to a late registration fee.

ProctorU recommends arriving 10-15 minutes before your proctoring session begins. When you're ready to start the exam, navigate to ProctorU in the course menu and select your exam. You'll need to accept the exam guidelines and share your screen. ProctorU will verify your hardware, and you'll be asked to photograph yourself and your ID card using your webcam. You may also need to confirm your identity by providing your name, address, and other details. Finally, you'll be prompted to download and run the “LogMeInRescue” applet. Once it loads, you will be connected to a proctor.

The following video (6:49) outlines the process, rules, and expectations for Review+ and Live+ remote proctoring exam sessions. Whether you are new to the ProctorU platform or have prior experience, this video offers essential information to ensure you approach exam day with confidence and success.

If you have questions or encounter problems, please refer to the Test-Taker knowledge base Links to an external site..

If you are not able to resolve your issue, you may submit a request Links to an external site. to the ProctorU support team.