ABC1234 ProctorU Instructions

Overview

ProctorU is a live online proctoring service that allows students to take exams in the comfort of their home 24 hours a day, 7 days a week. UF Online courses use proctoring for assessments worth 15% or more of the final course grade.

PREPARATION

Technical Requirements for Using ProctorU

In order to use ProctorU, you will need a laptop or desktop computer with a Windows or Apple operating system, a high-speed internet connection (minimum download .768 Mbps, minimum upload .384 Mbps), a webcam (internal or external), a functioning microphone, a compatible browser (Google Chrome or Mozilla Firefox), and a government-issued photo ID.

ProctorU recommends that you test your equipment prior to your proctoring session.

Create a ProctorU Account

You will need to create a ProctorU Account. If you have already created an account but don’t remember your password, you can reset your password.

Install the ProctorU Extension

You must download the ProctorU extension for your browser (Chrome or Firefox).

Check for Needed Items

Before you take an exam with ProctorU, you will need to have the following items:

One form of government-issued photo ID (i.e. driver’s license, passport, military ID, etc.)
Any materials authorized for use by your instructor (scratch paper, pencil, etc.)
A working webcam and microphone
A strong internet connection
A private room

For further information on how it works, what to expect, system requirements, and more, please visit Welcome to ProctorU.

SCHEDULING AN EXAM

To schedule a proctoring session with ProctorU, click on ProctorU from the course navigation menu. You may be prompted to log in to your ProctorU account.

Click Schedule New Exam. Confirm your institution, select the term and exam name, and click Find Session. Next, select the date and time that works best for you and then click Schedule/Book It.

For more information about scheduling, rescheduling, or canceling an exam, please review the Scheduling ProctorU page.

ATTENTION

All exam proctoring appointments should be made at least 72 hours in advance. Reservations made less than 72 hours of an exam deadline are subject to a late registration fee.

TAKING AN EXAM

ProctorU recommends arriving 2-3 minutes before your proctoring session. When you are ready to take the exam, click on ProctorU in the course navigation menu and click on your exam. You will be prompted to accept the exam guidelines. You will be prompted to share your screen. ProctorU will check your hardware. You will be prompted to take a photo of yourself and your ID card using your webcam. You may be asked to verify your identity by providing your name, address, and so on. You will be prompted to download and run the “LogMeinRescue” applet. Once the applet loads, you will be connected with a proctor.

For more information on how ProctorU works, review additional ProctorU instructions or watch the videos below.

SUPPORT

If you have questions or encounter problems, please refer to the Test-Taker knowledge base.

If you are not able to resolve your issue, you may submit a request to the ProctorU support team.