ProctorU: Student Instructions

Technical Requirements for Using ProctorU

In order to use ProctorU, you will need a laptop or desktop computer with a Windows or Apple operating system, a high-speed internet connection (minimum download .768 Mbps, minimum upload .384 Mbps), a webcam (internal or external), a functioning microphone, a compatible browser (Google Chrome or Mozilla Firefox), and a government-issued photo ID.

ProctorU recommends that you test your equipment Links to an external site. prior to your proctoring session.

Create a ProctorU Account

You will need to create a ProctorU Account Links to an external site.. If you have already created an account but don’t remember your password, you can reset your password Links to an external site..

Install the ProctorU Extension

You must download the ProctorU extension for your browser (Chrome Links to an external site. or Firefox Links to an external site.).

Check for Needed Items

Before you take an exam with ProctorU, you will need to have the following items:

• One form of government-issued photo ID (i.e. driver’s license, passport, military ID, etc.)
• Any materials authorized for use by your instructor (scratch paper, pencil, etc.)
• A working webcam and microphone
• A strong internet connection
• A private room

For further information on how it works, what to expect, system requirements, and more, please visit Welcome to ProctorU Links to an external site..

To schedule a proctoring session with ProctorU, click on ProctorU from the course navigation menu. You may be prompted to log in to your ProctorU account.

Click Schedule New Exam. Confirm your institution, select the term and exam name, and click Find Session. Next, select the date and time that works best for you and then click Schedule/Book It. 

For more information about scheduling, rescheduling, or canceling an exam, please review the Scheduling ProctorU page Links to an external site..

ProctorU recommends arriving 2-3 minutes before your proctoring session. When you are ready to take the exam, click on ProctorU in the course navigation menu and click on your exam. You will be prompted to accept the exam guidelines. You will be prompted to share your screen. ProctorU will check your hardware. You will be prompted to take a photo of yourself and your ID card using your webcam. You may be asked to verify your identity by providing your name, address, and so on. You will be prompted to download and run the “LogMeinRescue” applet. Once the applet loads, you will be connected with a proctor.

For more information on how ProctorU works, review the How it Works guide Links to an external site. or watch the videos below.

If you have questions or encounter problems, please refer to the Test-Taker knowledge base Links to an external site..

If you are not able to resolve your issue, you may submit a request Links to an external site. to the ProctorU support team.