Review of interview - extra credit

Please review this recent clip of an interview and within the perimeters of leadership, comment on the message that this Fire Chief is expressing. (you may need to open the link in another page - right click link and choose the option to open in a new page).

Fire Chief interview Links to an external site.

Comment on:

1) the verbiage and practicality of responders "looking the same" as the victim or caller

2) the verbiage of the victim putting themselves in the emergency (victim shaming)

3) As a leader, how would you handle this situation and person? 

4) How would you instruct your staff to handle this approach?